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Insurance

Business Visibility for the Insurance Industry

Price pressures from the soft market, increasing payouts from losses, and ongoing customer fragmentation are presenting the insurance industry with unprecedented challenges.

Business Challenges

  • Sales – Who do I call on today?  What do I offer them?
  • Underwriting – What policies should I write?  Where is the excess risk?
  • Claims – How do I better control losses?  What claims should I approve?
  • Finance/Actuarial – How do I improve governance, operational risk management, and compliance?
  • Operations/IT – What internal processes are not running efficiently?  Where are my bottlenecks?
  • Executives – What’s the overall state of the business? Do I have complete and balanced scorecards, corporate performance metrics?

Q-Insure makes business decisions easier

Built using QlikView and based on the TEAM’s Q-Framework, Q-Insure provides a single, insurance tailored view of business information.

Diverse data is extracted and consolidated into a central data repository from systems such as policy administration and claims processing. This repository contains standard definitions for a collection of key performance indicators (KPIs). 

Data quality is key to align strategy to business goals and effective KPIs are essential to monitor progress toward these goals.

Insurance Business Visibility Experience

Pre-Defined KPIs – Sales Closing ratio, Quoted Percentage ratio, Channel Growth %, Loss ratio %, Expense ratio %, Combined ratio %

Customized KPI Dashboards & Scorecards – for CxOs; Sales & Marketing, Actuarial & Underwriting, Claims, Finance, Traffic & Scheduling (Call centers), and IT

Pre-Written Analytics - Policy, Premium, Loss/Claims, Loss Triangles/Ratios, Compliance

Reports –a self service, user driven approach to visualize critical business information

With Q-Insure all users work off the same, true view of the business information and have the power to mine that information to make critical business decisions. 

California Casualty has improved lead conversion 25% and compliance reporting 60% with Q-Insure.

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Q-Framework – Provides the foundation for the pre-packaged industry solutions offered by TEAM.

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CMMI Level3 certified best practices make customization faster than traditional BI implementations.

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